FAQ
How to place an order?
When a new collection is online, you can purchase the pieces you like directly.
The shop is accessible 1 hour early for a preview, thanks to a password provided to all newsletter subscribers.
Please note: adding an item to your cart does not reserve it. Only payment confirms the order. Therefore, the same item can be in several carts simultaneously.
To secure your favorites, you can place several small orders. These will be automatically grouped together afterwards, and the shipping costs will be recalculated.
You will be refunded the difference, or the full amount if your total purchases reach €149 and you reside in Metropolitan France - Belgium - Luxembourg - The Netherlands.
I also offer pre-orders for models from the “Eternal Foxes” collection, to give everyone the opportunity to adopt the companion of their choice.
I periodically open a waiting list for these pre-orders.
⸻
How are the stained glass pieces made?
I use the Tiffany technique, invented in the late 19th century by Louis Comfort Tiffany.
Unlike church stained glass, set in lead came, the pieces of glass here are wrapped in a copper foil tape, then assembled with a solder composed of 60% tin and 40% lead.
This method allows for the creation of finer, lighter pieces with free-form shapes: true little works of art.
Each stained glass piece is then outlined with a lead profile, which provides solidity and elegance.
⸻
Does lead pose a risk?
All stained glass pieces, without exception, are assembled with tin and lead (unless explicitly stated otherwise).
It is not dangerous if a few simple rules are followed:
• Preferably handle your stained glass pieces by the hanging chains and cords.
• If you have handled the stained glass piece itself, wash your hands.
• Keep your stained glass out of reach of children.
Lead is not volatile and does not pass through the skin. The only risk occurs in the event of repeated ingestion or during sanding, which you will never have to do.
Furthermore, workshop residues are carefully sorted and recycled: lead, like glass, is infinitely recyclable ♻️.
⸻
What types of glass are used?
I mainly use American art glass: some are still handcrafted, others semi-industrially produced.
Each sheet of glass is unique and may show fine streaks, air bubbles, or iridescent variations. These features are not defects but its authentic signature. They give each piece a soul and an unrepeatable imprint.
⸻
Are all the stained glass pieces offered unique?
Absolutely, my stained glass pieces are made in small batches, but never as perfect copies: each piece of glass has its own markings, reflections, and secret nuances. Two sheets of glass are never identical... and it is this uniqueness that gives each creation its soul.
The artisanal manufacturing process ensures the uniqueness of each piece, as each movement cannot be reproduced identically; every creation carries its own imprint.
⸻
Are the collections available in large quantities?
No, and that is what makes them precious. Everything is crafted by hand, with patience and poetry, in my studio. I work alone and manage every aspect of my business, whether it be manufacturing, communication, photos, shipping, etc.
The series remain exclusive... because days only have 24 hours, and I only have two hands to bring my glass dreams to life. ✨
⸻
Will my stained glass look the same as in the photos?
Glass is alive: its appearance changes depending on the background (sky, vegetation, wall...) and the light (sun, shade, partial shade).
That is what makes every piece of stained glass poetic ✨.
The pieces are photographed as much as possible in different situations to give you a varied overview.
Opalescent glass, on the other hand, is not influenced by the background since it is opaque, but lights up wonderfully as soon as a ray of sunlight touches it.
You can also choose to hang your stained glass on the wall as an artistic decoration.
⸻
How do I hang my stained glass?
I recommend a solid mounting system:
• removable universal hooks (available in the shop),
• or, for a wall, a simple nail.
⚠️ Absolutely avoid suction cups and adhesive hooks, as they are unreliable and dangerous for the piece.
Additionally, depending on my inspiration, I use chains or cords to hang the stained glass.
If you would like me to change the type of suspension, it is possible; just send me an email right after your purchase.
However, for heavy pieces, I always use a chain, which I double to secure the stained glass as much as possible. This system is not interchangeable with a cord for safety reasons.
⸻
How do I maintain my stained glass?
Lead and tin oxidize naturally over time. Each piece receives a treatment that slows this process, but you can revive the shine by following these tips:
1. Spray a little carnauba wax (wood cleaner type).
2. Let it sit for a few minutes.
3. Wipe and polish the solder with a microfiber cloth or cotton.
For daily maintenance, simple dusting with a microfiber cloth is sufficient.
👉 Never run your stained glass under water.
👉 Never use glass cleaner or other chemical products.
👉 Keep it indoors only to preserve its shine.
⸻
What are the shipping conditions?
• Shipping within 2 to 7 business days.
• Via La Poste Colissimo with signature and insurance.
• In Metropolitan France, EU, and Switzerland.
Free delivery:
• On orders of €149 or more in Metropolitan France, Germany, Belgium, Luxembourg, and the Netherlands.
Secure & eco-friendly packaging:
The pieces are carefully protected using reused padding materials (collected from local businesses).
The plastic or polystyrene used is exclusively recycled. New materials, when necessary, are recyclable and bio-sourced.
👉 If a package is visibly damaged, refuse it upon delivery.
👉 If the damage is only visible upon opening, contact me immediately.
⸻
Can I order a custom stained glass piece?
I am not taking custom orders at this time.
However, you can opt for a pre-order of an existing model from the “Eternal Foxes” collection, on which I offer customization of the glass choice from my stock.
⸻
Can I give a stained glass piece as a gift?
I am very happy to offer this service 🌸.
You can add a personalized note to your order by sending me an email or leaving a note when you place your order.
The packaging is always neat and ready to be gifted.
⸻
How can I be informed about new collections?
Creations are posted online at certain times of the year.
To make sure you don't miss anything, you can:
• subscribe to the newsletter,
• follow me on Instagram (preferred) and also Facebook @lerenardquireve